Shipping and Returns

Shipping:

Beyond the Burning Sands offers USPS Priority shipping and UPS ground shipping.  On average customers receive their order within 3-7 business days. Customized orders are shipped within 14 – 21 business days. No shipping on Saturdays, Sundays or holidays

No international shipping offered at this time.

Returns:

We want you to be completely satisfied with your order.  Beyond the Burning Sands will gladly accept the return of your purchase if it is unworn, unwashed or defective within 10 days of the ship date. A copy of the receipt MUST accompany the return.

Customers are responsible for return shipping charges.

THERE ARE NO REFUNDS ON MERCHANDISE PURCHASED AT AN EVENT OR CONFERENCE.  However, merchandise may be exchanged for a different size. Please include a brief note outlining your reason for the return and your contact information.

Customers are responsible for all shipping charges.

Once your return is processed, a refund will be issued to your original form of payment.

Returns can be sent to:

Beyond the Burning Sands, LLC

RETURNS & EXCHANGE

24470 5 Mile Road

Redford, MI  48239

If you have any questions or concerns, please contact customerservice@beyondtheburningsands.com

Thank you

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